Employee Relationship Management Software

The Cure for Technology Overload

Thursday, August 2, 2007 by David Adkins

One of my teenage sons and I had a discussion recently about the art of texting.  I always watch in amazement as he receives and sends text messages with such fluidity and lightning speed that the phone seems more like an appendage than an accessory. 

The other day, he challenged me to give him a sentence to type on the phone.  He bet me that he could quickly type a perfectly spelled and punctuated message.  The hook was that he would do so entirely without looking at the keypad.  I took the bait and gave him a sentence to type.  In but a few seconds he had completed the message—typed perfectly and with flawless punctuation.  Thinking he couldn't repeat this rather amazing feat twice in a row, I challenged him to try again, but this time with a new, more difficult sentence.  The result was yet another perfect, no-look text message.  When I type a text message, I can never seem to get it right the first time, and I look at the keypad! 

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Performance SupportReal World Examples

Thursday, June 28, 2007 by Dan Peay

I love training! I hate training!

I truly enjoy learning and there is much discussion around the subject is "Training equal to Learning?" I'll leave that conversation to other professionals. What I don't like is mandatory training programs just to fill a check-box and where the quality of the experience is so weak that I forget most of the value within minutes. This is especially true with software training. I can't count the number of training courses that I have taken to learn new software systems, only to find out that once I sat at my desk, I didn't feel any better off.

Enter Performance Support!

Being involved in the "Learning" industry for several years, I was familiar with the term Performance Support, but it wasn't until I saw a product that provided a clear vision of a real-world example of Performance Support when the lights came on for me.

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Launching a Start-up Software Company

Thursday, June 28, 2007 by Dan Peay

How do YOU make a difference?

Nearly every day, I think about what I am doing to make a difference to others in both my personal and professional life. At the close of the day, I often run through a self-reporting process of how well I did. Too many days, I feel I didn't do anything to make a difference.

After spending 21 years in the technology industry with some great organizations, I decided it was time to move my family home to be closer to extended family. I decided I'd focus on building a house as a "gathering place." Managing building contractors and checking up on quality work was like watching moss grow. I wasn't making the "difference" that I had envisioned.

Then I was turned on to this company called Transcensus, where a handful of brilliant and visionary entrepreneur's and software developers were dedicating their talent in developing this very innovative and compelling technology that really does have the ability to transform the Learning or Performance Support industry. I can make a difference in helping launch this product that has the potential to boost productivity, decrease errors, and enhance the usability of software applications... to put the "human" back in the software interface.

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