Enhance Your Software
Learning System
Quick access to information to help
knowledge workers complete job tasks is becoming increasingly vital to
effective job performance. Workers used to be able to commit to memory as
much as 75% of what they needed to know in order to competently perform
their jobs. However, with the ever
quickening pace of business activities and
rapid integration of technology into
business processes, workers now typically retain only
between 8% to 10% of what they need to know to
carry out their job tasks1.
The balance of job-related knowledge must be researched,
reviewed or learned at the moment of need.
SHO is an enabling technology that helps
your organization bridge chasms of software usability and worker
productivity. Using SHO Guide to embed learning and
assistance resources directly into the workflow, you can bring
clarity to business practices and procedures that require the
use of software, ensure that users can accurately and completely
carry out tasks without taking other productive workers off line
to provide assistance, and reduce the need for formalized
training and support services.
SHO will revolutionize the way you look at
your learning strategies and initiatives. Are you ready to
help your organization transcend to a higher level of learning
and worker productivity? If so, contact us today to start your
trial period of SHO Guide so you can accelerate your
organization’s transition to a new and exciting frontier in learning
and worker productivity.
1 Robert Kelley,
Carnegie-Mellon
University