Transcensus -- A Real World Example of Performance Support
Transcensus has developed a patent-pending Scripted Human Operator (SHO) technology that embeds performance support into software applications. Think of it as a virtual instructor looking over the user's shoulder and offering step-by-step guidance.
SHO technology delivers learning content at the moment of need directly inside software applications instead of in a browser, a simulation window or some other external training interface—the actual software application is the training interface. The best part is that the user learns by performing real work inside a real software application not by playing around with a simulator. At the end of the lesson, the user has learned and completed work, the best of both worlds.
David James Clarke IV
CLO Magazine, November 2006
About Transensus
Transcensus, LLC is a technology company specializing in solutions for performance support and active user assistance. The company is developing an innovative suite of content authoring and delivery products based on its patent-pending Scripted Human Operator (SHO) technology. SHO technology allows content authors, subject matter experts and instructors to create--without any programming knowledge--highly effective, fully-interactive multimedia software instruction, user assistance or support resources that can be embedded directly into the software workflow. For more information on Transcensus products and services, inquire at info@transcensus.com or visit www.transcensus.com.