Record software processes and workflows using SHO Guide to create fully interactive, step-by-step instructions. No programming experience required.
Export your finished SHO scripts to a lightweight .sho file. Users interact with scripts using SHO Player, a free, unobtrusive playback interface.
Help software users and customers transcend boundaries of software usability by reducing the need for instructor-led training, simulated tutorials, and tech support.
Organizations that use Microsoft Dynamics CRM Online will experience substantial productivity gains by employing the guided help capabilities offered by Transcensus SHO technology. A free guided help content library for Microsoft Dynamics CRM Online was developed with Transcensus’ award-winning SHO Guide authoring solution and includes dozens of basic scenarios or workflows for the typical CRM user.
Each scenario is captured in an interactive learning script that delivers step-by-step guidance directly inside Microsoft Dynamics CRM Online to assist the user in performing the task more efficiently with a corresponding reduction in errors. With this unique solution, users can be immediately productive with their CRM software without having to attend a training class or complete an online course.
